For Australian businesses, accepting card payments is an essential part of operations. With the proliferation of payment terminals on the market, choosing the right solution for your specific business needs is crucial. When selecting an EFTPOS terminal for your business in Australia, here are some key factors to consider:

Local Providers

Look for payment terminal solutions from reputable local providers in Australia. Leaders in the space like Tyro, Square, and Saambaa offer tailored EFTPOS machines for the Australian market. With a local provider, you can expect better support and compliance with Aussie payment regulations.


Make sure the terminal seamlessly integrates with your existing setup. Whether you need compatibility with a POS system like Vend or Xero, or integration with accounting software like MYOB or QuickBooks, choose a terminal that syncs with your tech stack. Also ensure compatibility with Aussie contactless payment methods like PayWave.

Fixed vs. Mobile

Determine whether a fixed/countertop terminal or a mobile solution is better for your business flow. Fixed EFTPOS terminals allow you to process payments from one station, while mobile/wireless terminals offer flexibility to process payments anywhere. Consider staffing levels and customer interactions when deciding on mobility.

Payment Types

Select a terminal that supports all the payment types your customers will use. This includes EMV chip cards, NFC contactless payments like Apple Pay and Google Pay, magnetic stripe cards, and even QR code payments. Ensure your terminal accepts all major card brands like Visa, Mastercard, and AMEX.

Data Security

Payment security is non-negotiable. Look for terminals with built-in encryption to protect card data. Ensure any stored data is PCI-DSS compliant. Additional security features like PIN pads, signature capture, and geo-blocking add further fraud prevention.

Reporting and Analytics

Opt for a terminal with robust reporting features and transaction analytics. Modern EFTPOS terminals can deliver insights into your sales data beyond basic payment processing. Use this info to identify trends and optimize your business operations.

Cost Considerations

While upfront terminal costs are one thing, transaction fees and payment plans also impact long term expenses. Avoid renting terminals long-term and go for purchases or financed options. Look for flat rate transactions fees to avoid variable expenses.

Customer Satisfaction

Fast, seamless payments are a must for happy customers. Look for tap-and-go enabled terminals, easy tipping options, intuitive software, and fast receipts/refunds. The payment process is a key touchpoint, so make it smooth and painless.

Evaluating these factors will help you identify the optimum payment terminal for your Aussie business. With the right solution, you can handle transactions professionally and efficiently while keeping costs and customer satisfaction optimized.